In the News

Factors to Consider When Switching Vendor Partners

Posted: January 09, 2019

Due Diligence is a highly regarded practice in the financial industry. Careful consideration to asses all aspects of the benefits, risks and opportunities of a new service or product will help result in a favorable outcome. In this article you will learn what important factors a credit union should consider when switching service partners. Many vendors will knock on your door and make promises they can’t keep. It’s important to know how to steer clear of the fake and steer towards the right partner that will add value to your credit union and members.

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Get 3 Months of Free ATM Service and Free Service Conversion!

Posted: June 14, 2016

For a limited time only, we're offering 3 months of FREE Second Line ATM Maintenance and we'll even cover your costs with a FREE conversion from your current service provider! 

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Check out Mike Wilson’s Article on Service Efficiency in Diginomica

Posted: May 19, 2016

Read the article: Why Our Field Technicians Carry a Lighter Tool Belt


All the security in the world is pointless if your ATM is down. That’s why service technicians are the lynchpin of the ATM industry. They’re often the only ones keeping teller machines working and tools like ServiceMax allow them to do it faster than ever. But how?

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FTSI Retains Highest ATM Uptime in Industry for 2015

Posted: February 10, 2016

The numbers are in and ATMs maintained by FTSI in 2015 averaged 99.76% uptimes. That’s virtually the same as 2014. FTSI’s average response time for ATM service calls was also less than 1 hour and 17 minutes.

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Who Says a Dollar Doesn't Go Far Anymore?

Posted: February 03, 2016

Get your first 6 MONTHS of First Line ATM Maintenance on up to 25 ATMs for just a buck!

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