In the News

TRF is a fraud method of obtaining cash from the ATM without the account used to initiate the transaction being debited. This is typically accomplished by the criminal inducing a fault at the ATM during the cash dispense operation such that the host application software logic will reverse the transaction (i.e. not debit the account), although the ATM will dispense the cash and the criminal will remove it from the ATM. 

There has been an increasing frequency and spread of Logical Attacks in the United States. These attacks include Black Box and Malware type attacks, both of which are designed to “jackpot” the cash inside the ATM.

Recent media coverage has indicated that these attacks are now expanding in geography. The report cites FBI confirmation and some data on the frequency of these attacks. Click here to view the report. 

This should be treated by all ATM deployers as a call to action to take appropriate steps to protect their ATMs against these forms of attack and mitigate any consequences.

FTSI hosted it's 3rd Annual Exclusive Member Event in Partnership with the California and Nevada Credit Union League on Thursday, May 17th. There was a great turnout at the event where our guests enjoyed eight informative and live demos, delicious food, networking, an informative discussion and Q&A about cryptocurrency and plenty of wonderful prizes! FTSI would like to thank everyone who made this event possible and we look forward to another one next year! Enjoy some photos from the event below.

Recent developments in technology and the use of mobile phones are leading the charge in the demand of self-service. In a rapidly changing retail environment credit union members have grown accustomed to multi-channel options and providing best-in-class service is what will differentiate credit unions from those that thrive and those that struggle.  

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