ExCITE 2018

Annual Customer Appreciation Event
11.30.2018 10am-3pm
Monrovia, CA

About The Event

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Join us for FTSI’s 4th Annual Customer Appreciation Event at our Executive Experience Center on November 30th, 2018. 

Join us as we celebrate our 20th year in business at this year's ExCITE! This year’s theme is luau to commemorate our beginnings from the island of Hawaii. We will have experts on hand to give you demonstrations of the NCR 80 Series ATMs as well as other products like POPio's revolutionary video banking software.

And as always, the event will have top-of-the-line food and entertainment you’ve come to expect from FTSI. 

 

Expert Panel

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Fraud Trends & Best Practices - Cross Channel Protection

A panel discussion on fraud threats facing financial institutions in the ATM, online, mobile, and transaction channels and how to mitigate each unique risk. The panel will be moderated by Mayra Koury, a consultant experienced with financial institution’s perspective on security concerns. 

Owen Wild will discuss fraud trends at the ATM, online, and mobile channels and what financial institutions should do to protect these channels and improve the consumer experience. Jennifer Markus will introduce the different types of payment processing security threats and how AI and big data can effectively protect financial institutions and consumer from fraudulent transactions.

Owen Wild
Owen Wild
Global Marketing Director,
NCR

Owen Wild is a Global Marketing Director for NCR financial services line of business. In his role he is responsible for the global development and execution of NCR’s marketing strategy and programs for NCR’s Enterprise Fraud and Security solution portfolio. Protecting our customers from ATM crime, fraud, and data breach is a key priority.

Jennifer Markus
Jennifer Markus
Issuer Services & Strategic New Sales, WorldPay

Jennifer Markus works with technology partners and financial institutions to ensure optimal operational efficiencies are achieved with payment processing programs. Together with strategic partners, Jenn designs and implements payment strategies that maximize transactional growth volumes and non-interest income earnings.

Mayra Koury
Mayra Koury
Consultant

Mayra is an experienced Vice President of Operations with a demonstrated history of working in the banking industry. With over 22 years’ experience in operations of ATM network management, payments processing, Card Services, check, ACH and wire processing Mayra has a unique perspective on how financial institutions strive to serve and protect their consumers.

Agenda

10:00am
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11:00am
Networking & Demos
Discover new hardware and software solutions and network with your fellow Credit Unions and Banks.
11:30am
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01:00pm
Lunch Served
Enjoy an FTSI Hawaiian luau with delicious appetizers, Kalua prepared pork, mai tais, Kona coffee and shave ice!
12:00pm
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12:30pm
Hula Performance
Come see a live performance with Hula dancers that will be performing both ancient and modern Hula dances!
12:30pm
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12:45pm
Welcome Announcements by Susan Napier
A warm welcome and special thanks to all our Customer and Partners who make this event possible.
12:45pm
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01:30pm
Panel Discussion
A panel discussion on the security threats facing Financial Institutions at the ATM, online, mobile, and transaction channels and how to mitigate each unique risk.
01:30pm
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02:00pm
FTSI's Friendly Feud
Join us for a game show style game where two groups compete to name the most popular responses to survey questions in order to win.
02:00pm
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03:00pm
Networking & Demos
Discover new hardware and software solutions and network with your fellow Credit Unions and Banks.
03:00pm
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03:15pm
Grand Prize Raffle Announcement
Stick around to find out if you are the winner of our Grand Prize Raffle!

Prizes and Giveaways

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RSVP

Our Partners & Sponsors

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The Venue

Executive eXperience Center

605 E. Huntington Dr, Monrovia, CA 91016